Introduction
Welcome to TechJ Ltd’s Privacy Policy. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Who We Are
TechJ Ltd is a UK-based service business providing Managed Print Services, Document Solutions, Software Solutions, and Telecom services to commercial businesses. We are registered in England and Wales under company number: .
For the purpose of the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), we are the data controller and responsible for your personal data.
The Data We Collect
We may collect, use, store, and transfer different kinds of personal data about you, including:
- Identity Data: name, title, company position
- Contact Data: billing address, delivery address, email address, telephone numbers
- Financial Data: bank account and payment card details (only as needed for transactions)
- Transaction Data: details about payments to and from you and details of services you have purchased
- Technical Data: internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
- Profile Data: purchases or orders made by you, preferences, feedback and survey responses
- Usage Data: information about how you use our website and services
- Marketing and Communications Data: your preferences in receiving marketing from us and our third parties
How We Collect Your Data
We use different methods to collect data from and about you including through:
- Direct interactions: When you provide information by filling in forms on our website or by corresponding with us by post, phone, email, or otherwise.
- Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
- Third parties: We may receive data from various third parties such as analytics providers, advertising networks, and search information providers.
How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- To provide our services to you
- To process and deliver your order
- To manage our relationship with you
- To improve our website, products/services, marketing, and customer relationships
- To recommend products or services which may be of interest to you
- To comply with legal obligations
Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We also limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
Under UK data protection laws, you have rights including:
- Right to be informed about how we use your personal data
- Right of access to your personal data
- Right to rectification if any personal data we hold about you is inaccurate
- Right to erasure of your personal data in certain circumstances
- Right to restriction of processing of your personal data
- Right to data portability to receive or transfer your data
- Right to object to processing of your personal data
- Rights related to automated decision making and profiling
You will not have to pay a fee to access your personal data or to exercise any of your other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive.
Cookies
Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience and also allows us to improve our website. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.
Third-Party Links
Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, with the date of the latest revision noted at the top.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: [email protected] Phone: 0333 5771126 Post: Swan Lane Mill, Higher Swan Lane, Bolton, BL3 3AG.
Your Right to Complain
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
Last updated: 18/05/2025
